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People are as starry eyed about us as we are about our residents

Here’s what real people have to say. Share the love and let the world know how much you enjoyed your experience.

Natalie M.
I’ve been employed here for two years and I absolutely love it. Chrissy and Amanda are an amazing part of this team and have done so much. They are always willing to listen and find ways to better the facility. Ellen is beyond wonderful when it... comes to activities. She has made it easier for everyone to be involved and to find specific things residents enjoy to get them engaged. The photos on residents doors, the artwork displayed throughout the building as well as the grab and go boxes have made this places much more beautiful and all the more merrier to enjoy. Beth is an excellent nurse and when in doubt she’s always there to help me. When she has free time I always see her with residents just communicating and spending quality time with them. She has a heart of gold and truly cares for everyone. Jeff is a phenomenal caregiver and you’ll most always see him somewhere singing and making the residents feel more at home. He’s always willing to listen and always helps everyone even when he doesn’t have to. He’s great even with the family and there’s never a second where he isn’t working as hard as he can. These residents are truly like family to me. I even have had the pleasure of being a caregiver for a family member at one point, Pansy. I would certainly recommend this placeread more
betsy K.
I volunteer at Symphony Olmsted Falls assisting with art and craft projects. I have observed nothing but kindness and patience exhibited by the staff as they interact with the residents. The facility is beautiful both inside and out. It is... decorated for all the holidays. The resident’s artwork is on display all over the facility for the family members, visitors and residents to enjoy. I look forward to the posts on Facebook and Instagram showing the creative activities the residents participate in.read more
Patty B.
I have worked here for over five years and truly love this place. The family atmosphere from staff to residents is amazing.
Chris B.
Beverly is the best
Cindy C.
My father is at Symphony at Olmsted Falls for the last 20 months. I can’t say enough how wonderful this place is. My dad is safe , taken care of and in those 20 months neither of us have had one problem. You would think sometime in 20 months you... would have some problems. The people are caring and wonderful from the top to the nurses and aids. It feels like family. The meals are good. It is sad when a family member has to leave their home, butSymphony at Olmsted Falls sure makes the transition much easier!read more
RawFitGLOW
We searched for a place for my Mother-in-Law for months. We wanted a place that seemed more like home for her, than a medical facility. After many visits to other facilities, someone told us about Symphony. We loved the smaller, quiet setting. The... fact that they have more of an apartment look. The quaint eating area and enclosed patio for the residents and friends/family. They really care about their patients.I get text messages right away if there's an issue or Kay needs something, or even if she's feeling depressed, they text me to let me know.*The have family events and outings for their residents.*The place is clean and doesn't have that odor other places have.*The visiting hours are longer so you can go after hours if need be.*And the price, they don't gouge you like other places do.*You can take your loved one out for special events, family gatherings or just to the park if you want.I should mention this is an apartment type of setting. So, you do have to provide your loved one's own furniture, diapers and personal needs. But the care they get is amazing. So glad we were sent your way.God bless you all for all your work.read more
Linda O.
My mother passed away two months ago but was a resident for 2 1/2 years. Overall the caretakers were kind to my mom with some being exceptional. Chrissy, the Executive Director, is extraordinary. She always listens, is always calm, always takes... care of concerns if at all possible. Her management style and communication with families is also stellar. The activity team was very good.Even during COVID, the management staff would set up face time with my mom so we could see how she was doing. I have talked to many people whose facilities would not do that for the families.No facility is perfect but my mom was always dressed, cared for. My siblings and I would recommend Symphony highly. As always, family visits are so important to the resident and engages the staff and caretakers to a higher degree.read more
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